Legal notices

Welcome to the "www.storengy.fr" website (hereafter "the website").

This legal notice is primarily intended to inform you of the existence of intellectual property rights that must be complied with and of the ways in which your personal information is collected and processed within the context of implementing this website. The content of this legal notice is subject to change. Accordingly, we recommend that you revisit this web page regularly.

1. Legal information

This website is the property of Storengy France, a French limited company with capital of 344,941,670.03 euros, registered at the Registre du Commerce et des Sociétés in Nanterre under registration number 487 650 632, with its registered office as: Immeuble Djinn, 12 rue Raoul Nordling, CS 70001, 92274 Bois-Colombes Cedex, France.

Telephone: +33 (0)1 46 52 33 90

The website publication director is Pierre Chambon, in his capacity as General Manager of Storengy France.

2. Technical information

Please familiarise yourself with these terms and conditions of use (hereafter the "Terms of Use") and with any specific terms and conditions stated on the pages of the website governing your use of the "storengy.fr" website.

In particular, these Terms of Use cover your legal rights and responsibilities as apply whenever you use this website.

This website is made available free of charge (aside from any website connection charges) for your own personal use, subject to compliance with the Terms of Use set out below. By accessing, visiting and/or using this website, you acknowledge that you possess the skills and means required to access and use this website. You acknowledge that you have read, understood and agree to be bound by these Terms of Use, and that you undertake to comply with all applicable laws and regulations. You acknowledge that you have verified that the IT configuration used for the website does not contain any viruses and is in good working order. You acknowledge that you have been made aware that the website is accessible 24 hours a day, 7 days a week, except in the case of force majeure events, difficulties with computer systems, issues relating to telecommunications networks or other technical difficulties. Storengy France may take its website offline for maintenance purposes and in such cases will endeavour to notify its users in advance. Storengy France is not responsible for any delays, impeded use, or any incompatibility between this website and files, your browser or any other website access programme. The website is to be used only for legitimate purposes; any misuse or redirection of the website is not permitted, particularly where contrary to public order and morality.

3. Limitation of liability and exclusion of guarantee

Storengy France and its contributors make every effort to ensure that the information stated on this website is accurate and up to date, reserving the right to modify its content at any time and without notice. They cannot, however, guarantee that such information is complete, or that it will not be modified by a third party (by hacking, by virus, etc.). Storengy France and its contributors also refuse to accept any liability (direct or indirect) in the event of any delay, error or omission with regard to the content or use of these pages, or in the event of any interruption or unavailability of the website. Storengy France shall in no event be held liable for any direct or indirect damage resulting from or as a consequence of a virus being spread by a third-party by means of our website that could infect your computing system as a result of connecting to, using or browsing this website. Similarly, Storengy will not be held liable for material or incidental damage (including but not limited to technical malfunction, disclosure of confidential documents, loss of data), or for any other indirect damage whatsoever arising from or related to the use of the website. Storengy makes every effort to ensure that the information stated on the website is accurate and up to date, and reserves the right to correct the website content at any time and without notice. However, Storengy and its contributors make no guarantee and assume no liability in any circumstances with regard to the information on this website being adequate, sequential, accurate, free of errors, true, relevant, of fair and commercial nature, of quality, valid and available. Individual users fully assume the risks associated with their reliance on this information. The website may contain errors or omissions, including typographical or formatting errors. If you do notice any errors, please make us aware in order that the necessary corrections can be made. All elements of the website are provided for information purposes only, with no guarantees of any kind, either expressed or implied. Storengy France categorically rejects any interpretation seeking to liken the website content to an offer to buy or a solicitation to purchase shares or other securities, either listed or unlisted, in ENGIE, or in one or other of its direct or indirect subsidiaries or its affiliated companies. Storengy France reserves the right, at its sole discretion, to modify any element of the website. In line with its policy on updating and optimising the website, Storengy France may decide to modify these Terms of Use.

Any dated information that is published on the website is only valid as at the date specified. Users are reminded that privacy of correspondence is not guaranteed on the Internet and that individual Internet users are responsible for taking such measures as appropriate to protect their own data and/or software from potential contamination by online viruses. The website provides access to other Storengy and/or ENGIE Group websites that are likely to have their own legal notices, which you should read and with which you agree to comply.

4. Protection of personal data

The processing of personal data collected on the website is controlled by Storengy France, registered at the Registre du Commerce et des Sociétés in Nanterre under registration number 487 650 632, with registered office as Immeuble Djinn, 12 rue Raoul Nordling, CS 70001, 92274 Bois-Colombes Cedex, France.

The personal data collected on each contact form is limited to that which is strictly necessary (data minimisation), with an asterisk used at the point of collection to mark data as compulsory or optional. With your consent, we directly collect and process your first name, last name, email address and telephone number in order to contact you and to deal with your request appropriately. This data is processed for administrative and commercial purposes only. The recipients of this data are identified on the contact form at the time of collection. Some data is collected automatically and indirectly in line with the legitimate interest of the data controller and in response to your actions on the website in order to improve your browsing experience. This data is processed for information purposes only. The recipients of this data are Storengy France, Storengy SAS and Google Analytics. You should exercise caution when submitting data (confidential or personal data) in the comments fields or as attachments. Storengy France cannot be held liable for information in its possession which you have not been expressly requested to provide.

Your personal data is retained for a limited period of time, determined according to the nature of the data and the intended purpose:

• First name, last name, email address and telephone number : 15 days
• Connection data and browsing data: from one minute to two years

At the end of this period, the personal data is erased.

Storengy France undertakes to take all such precautions as appropriate to protect the personal data processed by its departments and in particular to prevent this data being distorted, corrupted or communicated to unauthorised third parties. In accordance with current legislation on protection of personal data, you have the right to access, to rectification, to restriction of processing, to data portability and to erasure of your personal data. You can withdraw your consent at any time.

You can object at any time, on grounds relating to your particular situation, to the use of your personal data. For further information, or to exercise your rights, please contact our Data Privacy Manager at the following address: mesdonnees.france@storengy.com 

You will be sent a reply within one month of receipt of your complete request (with a copy of your proof of identity attached). You also have the right to submit a complaint to the CNIL (French Data Protection Authority)..

5. Intellectual property

The website is governed in its entirety by French legislation on copyright, trademarks rights and intellectual property in general. The trademarks and logos (including semi-figurative trademarks) of Storengy France featured on the website are registered trademarks. Any reproduction or representation, either in whole or in part, alone or integrated within other elements, without the express prior written authorisation of Storengy France is strictly prohibited.

The general structure, software, texts, databases, animated and still images, videos, sounds, know-how, animations and, more generally, all information and content featured on the website are the property of Storengy France or are subject to rights concerning their use and exploitation. These elements are subject to copyright legislation.

Any representation, modification, reproduction, misrepresentation, either in whole or in part, of all or part of the website or its content, by any process whatsoever, and on any medium whatsoever, will constitute an infringement of copyright under Articles L. 335-2 et seq. and L.716-1 et seq. of the French Intellectual Property Code. These Terms of Use do not grant any licence to use the trademarks, logos or photographs of Storengy France. Storengy reserves the right to erase any content without delay or prior notice, such as any message, text, image or graphic, that is in contravention of applicable laws and regulations and in particular the regulations specified above. Should you wish to use any part of the website's content (text, image, etc.), you must obtain the express prior written authorisation of Storengy France by writing to the address indicated in the "Legal information" paragraph.

Copyright

All rights to reproduce the content, photos, text, documents, sound and videos of this website are reserved. None of the content of this website is to be reproduced, modified, communicated, sold or used for commercial purposes or reused in any form whatsoever, under penalty of prosecution.

6. Privacy

As a user of the website, you are required to comply with applicable legislation, and in particular the provisions of the French law on data protection (amended), any breach of which is subject to criminal prosecution. In particular, you must refrain from any collection or misuse of information, including personal data to which you have access and, more generally, from any act that could be prejudicial to the privacy, honour, sensitivity, brand image, reputation of any natural or legal person, and of Storengy France in particular, by avoiding any statement, message or text that is libellous, inflammatory, malicious, derogatory or threatening, by any medium whatsoever.

7. Cookies

When visiting the website, you are informed that a cookie may be automatically installed on your browser software. A cookie is a block of data that is used not for identification purposes but to record information about your browsing activity on the website. It is used to analyse visitor frequency, for audience measurement, etc. in order to improve the quality of the website.

In order to be notified when cookies are installed and even to refuse cookies, you can configure your browser settings as follows:

• Internet Explorer browser: Menu > Internet Options > "Privacy" tab and click "Advanced to show the Advanced Privacy Settings window. Select the "Override automatic cookie handling" checkbox then select "Block" under "Third-Party Cookies""
• Google Chrome browser: Menu > Settings > "Show Advanced Settings" (at foot of page). Then click "Content Settings »  and select the checkbox to "Block Third-Party Cookies and Site Data" and finally click "Done »  to confirm your selection.
• Mozilla Firefox browser: Menu  > Options  > "Privacy & Security" tab. Change the settings under "History" to "Use custom settings for history". Lastly, deselect the checkbox "Accept third-party cookies"".
• Apple Safari browser: In the Safari app, go to Safari > Preferences, click "Privacy", then select "Block all cookies".

If cookies are refused, certain services can no longer be accessed. You have a right of access and to rectification or erasure of your personal data as communicated by means of cookies under the terms stated in the "Personal data" paragraph.

8. Hypertext links

Storengy France cannot be held responsible for hypertext links that direct to other websites, or for the content of these websites in particular. Storengy France is not responsible for hypertext links that direct to this website and prohibits any party from setting up such links without its prior written authorisation.

9. Warning about forward-looking statements

The website may contain certain non-historical data that constitutes forward-looking statements, including predictions or forecasts of future events, trends, plans or targets. These statements are based on the current views and assumptions of management and are subject to considerable risk and uncertainty that could cause significant variances between the actual results and the data stated either explicitly or implicitly in such declarations (or previous results). Additional information regarding risk and uncertainty is provided in the documents submitted to the relevant authorities by Storengy France. Forward-looking statements are relevant at the time of writing and Storengy France does not undertake to update or revise them subsequently to any new information or future events or for any other reason.

10. General clauses

Any assignment or other transfer of the rights conferred by these Terms of Use is strictly prohibited. If, for any reason whatsoever, a competent court were to hold that one of the provisions of these Terms of Use is invalid, the invalidity of this provision will in no way affect the validity of the remaining terms and conditions, which will remain in force. If either party fails to exercise a right or to pursue legal action under these Terms of Use, they will not be deemed to have waived any such right or action. The website is governed by French law. These Terms of Use will be governed and interpreted in accordance with French law. Any dispute must be brought exclusively before the relevant French courts.

11. Use of cookies

Whenever you access this website, a "session ID" cookie may be installed automatically and stored temporarily in the memory of your hard drive in order to facilitate your browsing experience. Once your session has ended, the cookie will be erased. A cookie is a randomly-generated small text file that a website can place on your PC's hard drive in order to facilitate your browsing experience and streamline your registration processes. By definition, the use of cookies does not allow us to identify you. You have the option, if you so wish, to refuse to accept session cookies by configuring your browser accordingly. Doing so is likely to alter or even to impede your browsing experience on our website. Social plug-ins or share buttons for social networking sites may be active on our website, subject to your consent, to enable you to access functions such as sharing content with other social media users from our website or letting other users know what pages you have visited or your opinion about certain content on our website (social plug-ins such as "Like", "Share", etc.).

The mere fact that these social plug-ins are active – whether or not you use these social platforms – means that cookies may be placed on your hard drive to track your browsing and identify your interests. We have no control over the process that social networks use to collect information about your visits to our website. The placement and use of cookies by third parties is subject to their own privacy policies. We recommend that you familiarise yourself with these policies to ascertain the purpose of using cookies, including advertising, and the browsing information that they are able to gather via application plug-ins and then make an informed choice. In particular, these privacy policies must allow you to make choices as to how such social networks collect information and to configure your account settings for each of these platforms.

Lastly, audio and video recordings, podcasts and webcasts are made available to you by means of third-party services. Should you access these, and subject to your consent, these third parties may place cookies on your hard drive to help us identify which content is most popular.

To refuse the use of these third-party cookies, you should choose the most appropriate method from the following:

For Mozilla Firefox:

1. Select Menu >   Options > "Privacy & Security" menu
2. Change the settings under "History" to "Use custom settings for history"
3. Deselect the checkbox "Accept third-party cookies".

https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser (in French)

For Microsoft Internet Explorer:

1. Go to Menu > Options > Internet > "Privacy" tab and click "Advanced" to open the window "Advanced privacy settings"
2. Then select the checkbox "Override automatic cookie handling""
3. Select "Block" under "Third-party cookies"

https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser (in French)

For Google Chrome:

1. Go to Menu > Settings > "Show Advanced Settings" (at foot of page)
2. Click on "Content settings »
3. Select the checkbox "Block Third-Party Cookies and Site Data »
4. Click "Done »  to confirm your selection.

https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser (in French)

For Safari:

1. In the Safari app, select Safari > Preferences
2. Click "Privacy »
3. Select "Block all cookies".

https://support.apple.com/en-gb/guide/safari/sfri11471/mac

To find out about the options offered by other browsers and how to delete the cookie files stored on your computer, follow this CNIL link for advice on how to limit your online footprint: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser with more general information on how to configure cookie settings here: http://www.cnil.fr/vos-droits/vos-traces/les-cookies/#c5554 (links in French). 

By continuing to browse our website, you consent to the use of these third-party cookies. You can modify your choice at any time, where relevant.

12. Information for potential users of the ethics alert system ethics@engie.com 

• Entity responsible for the whistleblowing policy: ENGIE SA.
• Aims pursued and relevant areas:
• finance, accounting, banking and anti-corruption
• anti-competitive practices
• anti-discrimination and harassment in the workplace
• occupational health and safety
• environmental protection

The ethics alert system ethics@engie.com is open to all stakeholders within the ENGIE Group: employees of all statuses, customers, suppliers, etc. Use of the system is entirely voluntary and cannot be make compulsory.

Alert recipients: individuals with specific responsibility for handling ethics alerts. We cannot exclude the possibility that the information gathered by means of this mechanism is communicated to another company within the Group in order for ethics reporting to be processed in accordance with legal provisions, in particular by taking all such steps as necessary to ensure the confidentiality and security of the data communicated.

Transfer outside of the EU: where relevant, such transfers are regulated by the BCR of the ENGIE Group.

Individual persons identified under this mechanism can directly exercise their right of access and rectification by contacting: ethics@engie.com.

No proceedings will be taken against individuals persons who use this reporting system in good faith. Any abuse of this system may result in prosecution.